Facebook, under pressure from child safety advocate groups, has updated and improved their "Safety Center." The center now divides safety issues into five categories: General Safety, Safety for Parents, Safety for Educators, Safety for Teens, Safety for Law Enforcers.
The focus of this new safety information is for parents and educators to be better informed on how to handle cyberbullying, which has become a great concern for those who have, or work with teens . For teens much of the information on the site is the same as it is for the parents, with the addition of how to handle suicide threats ( use the hotlines they provide ) or how to deal with unwanted posted photos (the advice is to block "your friend.") It is a start, but not all that helpful in dealing with the complicated issue of teen suicide. Also, for a humiliated teen, the explanation that photos posted without their permission are not likely to be removed if they do not violate the terms of the site, will hardly feel like a safety plan.
The difficulty for younger users is the lack of awareness of the risks and consequences of "sharing personal information" in a public forum. Many teens trust their friends without careful scrutiny and there is status in having many "friends." Part of being an adolescent is discovering and learning about building trusting relationships Social media can be a fun way for teens to connect when everyone is getting along, but can quickly become a source of harassment when someone is no longer "in."
Bullying is not a new phenomenon, but sites such a Facebook can unfortunately make it easier for young impulsive teens to use it against one another. Joe Sullivan, Facebook’s Chief Security Officer, in a blog post today said, " We've quadrupled the safety content available, and we've created cleaner, more navigable interfaces to help you find answers to safety questions fast. This portal—which we've been testing during the past few weeks—draws multimedia content from Facebook and from independent organizations specializing in safety and security online."
Hopefully Sullivan and others in similar positions, can catch up with the unintended use of their sites and begin to find better ways to protect the privacy and personal rights of their users. In the meantime, parents and educators might want to better educate themselves on the risks involved and support their teens in deciding whether or not those are risks they are willing to take.
For another article on this topic go to Sarah Perez of Read Write Web there are some interesting comments that follow it.